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We want to make sure everyone can access the information provided on this site.

We've put together a few tips and help for you. Please send us a message if you can't find what you're looking for or you have a suggestion of something we could include.

For general help in making this site and others easier to use, see:
BBC's My Web My Way
AbilityNet's My Computer, My Way!

Using the keyboard instead of the mouse

CRAE's website uses the standard UK Government Access Keys system. This system allows navigation to specific areas of the site using keyboard shortcuts. The access keys used on this site are listed below.

S - Skip to main navigation*
C - Skip to main content*
1 - Home page
9 - Contact Us form
0 - Access key details (this page)

* Skip navigation on any given page allows you to bypass the navigation areas and go directly to that page's main content.

If you are using Microsoft Internet Explorer, hold down the Alt key, press the appropriate access key and then press the Return key.

If you are using Netscape/Mozilla/Firefox, hold down the Alt key and press the appropriate access key.

If you are using Microsoft Internet Explorer on a Mac, hold down the Ctrl key and press the appropriate access key.

Is the text size too large or too small?

You can adjust the size of nearly all the text on this website by using the font size setting in your browser. This setting is found in the 'View' menu of most browsers.

In Internet Explorer, go to View > Text size and select your desired text size setting (eg. larger, smaller).

In Firefox, go to View > Text size and increase/decrease using Ctrl and + or -.

If you have a scroll wheel on your mouse, you can hold down Ctrl and scroll back or forth to increase or decrease the font size in both Internet Explorer and Firefox.

You can also use the Text Size widget which can be found in the top bar of the website.

Changing your computer screen settings

To change the size of the image shown on your screen on a PC running Windows 95 and upwards, go to Start > Settings > Control Panel > Display > Settings and change the desktop area by using the sliding bar.

On an Apple Mac, you can use the Monitor & Sound Control Panel to change the resolution.

Having difficulty with your keyboard or mouse?

You can fine tune your mouse and keyboard settings under Start > Settings > Control Panel > Accessibility in Windows 95/98/NT/2000 and XP.

Skipping navigation for talking browsers and screen readers

For speech browsers, you can press Alt and S followed by Enter to skip navigation on our pages.

Downloadable Files

This site uses Adobe Acrobat - you will need Acrobat to view pdf files Download Acrobat Reader.

Web Standards

CRAE's website meets the Web Accessibility Initiative's (WAI) conformance level 'A' standard (Priority 1) with the majority of 'Double-A' Standards also met.

All pages validate as XHTML 1.0 Transitional and use structured semantic markup.